In the process of printer assembly or handling, due to some unexpected factors, the footpad is missing, resulting in the printer cannot be placed smoothly on the plane.
If you find that the footpads are missing when you receive the machine, the quickest way is to print the footpad yourself. You can download the 3mf model file from X1/P1 Series Printer Foot Pad by Bambu Lab Support - MakerWorld, and print it.
The model needs to be printed using TPU. When printing, pay attention to heat dissipation to prevent clogging.