¶ Issue Description
The Nozzle Offset Calibration Sensor is used to calibrate the XY offset values between the left and right nozzles to achieve better printing results in dual-nozzle collaborative printing. As shown in the image below, the small black block is the XY Offset Calibration Sensor.
Possible causes for this HMS error include:
The offset calibration sensor is damaged.
¶ Troubleshooting
¶ Tools, Equipment and Materials
H1.5 Allen key
¶ Fault Isolation Process
¶ Solutions
Users may adjust the order of these solutions as needed.
¶ Step 1. Check the Offset Calibration Sensor for Physical Damage
During XY offset calibration, the nozzle may abnormally contact and damage the sensor due to incorrect height (e.g., nozzle sticking filament during Z offset calibration). If physical damage is observed on the sensor, proceed to Step 2 to replace the sensor.
¶ Step 2. Replace the Offset Calibration Sensor
-
Remove the screws.
-
Pull out the sensor connector.
-
Replace the sensor and connect the connector.
-
Install the screws.
¶ Step 3. Retry nozzle offset calibration
When the offset calibration sensor is replaced, the coordinates of the eddy current coils in the sensor may change. It is recommended that you perform "Nozzle Offset Calibration" in "Print Calibration".
-
Option 1:
Click: Print Calibration > Nozzle Offset Calibration.
-
Option 2:
Restart the print and enable "Nozzle Offset Calibration" in the "Advanced Options."
If the above solutions do not resolve the issue, submit a ticket and upload the printer’s log files.
¶ End Notes
We hope the detailed guide provided has been helpful and informative.
If this guide does not solve your problem, please submit a technical ticket, will answer your questions and provide assistance.
If you have any suggestions or feedback on this Wiki, please leave a message in the comment area. Thank you for your support and attention!