¶ Issue Description
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Function: If the set drying temperature exceeds the softening temperature of the filament, when the drying is initiated, if it is detected that there is filament inside the AMS filament hub, the drying will not be initiated. Prevent the filament from becoming soft and being crushed by the filament hub extruder wheel after the AMS temperature rises.
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Detection principle: When the drying is initiated, if the filament hub Hall sensor is triggered and it is detected that there is filament inside the filament hub, the drying command will be blocked and the content will be prompted.
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Impact: AMS cannot enter the drying state and prompts the HMS.
¶ Troubleshooting
¶ Tools, Equipment and Materials
None
¶ Fault Isolation Process
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If the filament has been fed into the toolhead, click the "Unload" button on the screen to ensure that the filament is returned to the AMS before initiating drying.
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If the filament has not been fed into the toolhead and the HMS is still reported, it means that the sensor of the filament hub has detected that there is filament. Please pull the filament of each slot back a little by hand to see if the filament can be pulled out of the filament hub. If the problem is still not solved, it means that there is broken filament inside the filament hub. You need to refer to the wiki or AMS disassembly video, loosen the tube at the filament hub, check whether there is broken filament inside, and remove the broken filament inside.
¶ Equivalent Codes
The following HMS codes represent the same type of issue.
| HMS Code | Description |
|---|---|
| 0700-9600-0001-0003 | AMS A Unable to start drying; please pull out the filament from filament hub and try again. |
| 0701-9600-0001-0003 | AMS B Unable to start drying; please pull out the filament from filament hub and try again. |
| 0702-9600-0001-0003 | AMS C Unable to start drying; please pull out the filament from filament hub and try again. |
| 0703-9600-0001-0003 | AMS D Unable to start drying; please pull out the filament from filament hub and try again. |
| 0704-9600-0001-0003 | AMS E Unable to start drying; please pull out the filament from filament hub and try again. |
| 0705-9600-0001-0003 | AMS F Unable to start drying; please pull out the filament from filament hub and try again. |
| 0706-9600-0001-0003 | AMS G Unable to start drying; please pull out the filament from filament hub and try again. |
| 0707-9600-0001-0003 | AMS H Unable to start drying; please pull out the filament from filament hub and try again. |
| 1800-9600-0001-0003 | AMS-HT A Unable to start drying; please pull out the filament from filament hub and try again. |
| 1801-9600-0001-0003 | AMS-HT B Unable to start drying; please pull out the filament from filament hub and try again. |
| 1802-9600-0001-0003 | AMS-HT C Unable to start drying; please pull out the filament from filament hub and try again. |
| 1803-9600-0001-0003 | AMS-HT D Unable to start drying; please pull out the filament from filament hub and try again. |
| 1804-9600-0001-0003 | AMS-HT E Unable to start drying; please pull out the filament from filament hub and try again. |
| 1805-9600-0001-0003 | AMS-HT F Unable to start drying; please pull out the filament from filament hub and try again. |
| 1806-9600-0001-0003 | AMS-HT G Unable to start drying; please pull out the filament from filament hub and try again. |
| 1807-9600-0001-0003 | AMS-HT H Unable to start drying; please pull out the filament from filament hub and try again. |
¶ End Notes
We hope the detailed guide provided has been helpful and informative.
If this guide does not solve your problem, please submit a technical ticket, will answer your questions and provide assistance.
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