The liveview camera is located on the left side of the printer's front door. It is used to monitor the printing process in real time and supports abnormal visual detection functions, such as foreign body detection on the build plate, spaghetti detection, etc. When the liveview camera fails to initialize, some AI detection functions such as foreign body detection and spaghetti detection will fail, and the device will pop up this alarm prompt.
Try restarting the printer to see if the problem is solved;
If the warning still appears after restarting the printer, please check if the printer firmware version is the latest. Upgrade the printer to the latest firmware version;
If the problem still exists after trying the above steps, please contact the customer service team for help.
The following HMS codes represent the same type of fault.
| HMS Code | Fault Description |
|---|---|
| 0C00-0400-0002-0026 | Liveview Camera initialization failed, and some AI functions such as Spaghetti Detection will be disabled. Please restart the printer. If the problem persists, please contact customer support. |
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