Note: The surface to be engraved must meet the following conditions :
1) Surface Characteristics:
The surface must be smooth, without drastic undulations (maximum supported height difference: 15 mm).
The angle between the surface tangent and the horizontal plane must be ≤ 40°.
2) Geometric Limitations:
Sudden height changes, sharp edges, and inner bevels are not supported.
Hollow structures are not supported.
3) Material Restrictions:
Transparent materials (e.g., ordinary glass, clear acrylic) and mirror-like materials (e.g., highly reflective metals, mirrors) are not supported.
The cross-sectional size of the object must be larger than 3 cm × 3 cm.
For more details or further assistance, see the Surface Engraving feature guide
Surface feature adaptation: Currently supported on H2D models with version 01.02.00.00 or above
Operation steps:
Third-Party Login: Sign in with third-party accounts for quicker access
Enhanced Shortcuts:
Shift + Rotate
: Snap rotation to 45°
Shift + Mouse Wheel
: Scroll the canvas horizontally
User Experience Program: Added an entry in Preferences to view detailed information.
Knife-Cutting Optimization: When small text is detected, preview and production pages will automatically display a reminder to prevent processing errors.
Fire Extinguisher Tool: Improved interactions to make the feature more intuitive and user-friendly.
Device Connection Logic: Reconnecting LAN printers in the device list no longer requires re-entering the access code.
Brush Settings: Color and stroke width are now separated, making brush type adjustments more flexible.
Fixed spacing issues in the homepage onboarding guide.
Fixed a crash caused by path simplification on macOS.
Fixed display issues when adding laser line calibration.
Fixed an issue where files could still be dragged in during the onboarding tutorial.
Fixed abnormal layout issues in certain plate-arranging scenarios.
Fixed invalid Wiki link when entering calibration parameters.
Fixed path generation errors after editing knife-cut object nodes.
Fixed abnormal pop-ups in the onboarding guide under specific conditions.
Fixed dark mode display issues in certain cases.
We hope this guide has provided clear and practical support.
If the issue remains unresolved, please submit a support ticket and include your recent printer logs and additional pictures or other details. Our technical team will review your request and provide detailed assistance.
You can also visit Bambu AI, which can instantly answer common questions and provide you with operational guidance.