The HMS indicates info for SD card has not being formatted yet.
The file system in the SD card is not recognized or not supported. The printer supports FAT32 only.
Format the SD card on the printer or PC. The file system must be FAT32.
Format the SD card on the printer:
You can see the "Format" button in the SD card information. The following picture uses an X1 series machine as an example.
HMS_0500-0100-0003-0006: Unformatted SD Card.
0500-0100-0003-0006
We hope that the detailed guide we shared with you was helpful and informative.
We want to ensure that you can perform it safely and effectively. If you have any concerns or questions regarding the process described in this article, we encourage you to reach out to our friendly customer service team before starting the operation. Our team is always ready to help you and answer any questions you may have.
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