The HMS indicates info for SD card has not being formatted yet.
The file system in the SD card is not recognized or not supported. The printer supports FAT32 only.
Format the SD card on the printer or PC. The file system must be FAT32.
Format the SD card on the printer:
You can see the "Format" button in the SD card information. The following picture uses an X1 series machine as an example.
HMS_0500_0100_0003_0006: Unformatted SD Card.
0500-0100-0003-0006