¶ Issue Description
When the MC board fails to retrieve filament buffer information, an error indicating a buffer module malfunction will be displayed.
Possible Causes:
- Software issue
- Buffer mainboard failure
- MC board failure
- Loose connection between the MC board and the buffer
¶ Troubleshooting
¶ Tools, Equipment, and Materials
-
H2.0 Allen key
-
H1.5 Allen key
¶ Troubleshooting Steps
¶ Step 1. Restart the Printer
If the error persists, proceed to Step 2.
¶ Step 2. Disconnect the AMS
If the error persists, proceed to Step 3.
¶ Step 3. Check and Reconnect the Cable Between the Buffer and MC Board
¶ Step 4. Replace the Buffer and 4-Pin Cable
If the issue remains unresolved, replace the buffer and the 4-pin cable.
¶ Step 5. Replace the MC Board
If the issue still persists, please refer to the Wiki to replace the MC board.
¶ End Notes
We hope the detailed guide provided has been helpful and informative.
If this guide does not solve your problem, please submit a technical ticket, we will answer your questions and provide assistance.
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