The main control board cannot obtain the version number of the CTC (Chamber Temperature Control) module, which is generally due to a loose link of the CTC module or damage to the CTC module.
IMPORTANT!
It's crucial to power off the printer before conducting any maintenance work, including work on the printer's electronics and tool head wires. Performing tasks with the printer on can result in a short circuit, leading to electronic damage and safety hazards.
Please follow the steps below to troubleshoot:
1. Restart the printer
2. Check if the CTC connector is loose, replug as needed. Wiki | X1E Chamber Heater Unit Replacement
3. Replace the CTC module
HMS_0500-0300-0001-0023: The Chamber Temperature Control module is malfunctioning. Please restart the device.
We hope that the detailed guide we shared with you was helpful and informative.
We want to ensure that you can perform it safely and effectively. If you have any concerns or questions regarding the process described in this article, we encourage you to reach out to our friendly customer service team before starting the operation. Our team is always ready to help you and answer any questions you may have.
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