There is a problem when reporting printing state to cloud service. Normally, it is because the signal quality or bandwidth is not good enough.
This HMS will not be detected when in LAN only mode.
HMS_0500-0400-0001-0002: Failed to report print state. Please check your network connection.
0500-0400-0001-0002
We hope that the detailed guide we shared with you was helpful and informative.
We want to ensure that you can perform it safely and effectively. If you have any concerns or questions regarding the process described in this article, we encourage you to reach out to our friendly customer service team before starting the operation. Our team is always ready to help you and answer any questions you may have.
Click here to open a new ticket in our Support Page.
We will do our best to respond promptly and provide you with the assistance you need.