The SN for the printer is a 15-digit serial character. The following descriptions guide you on how to get the SN of the printer.
X1C printer starts with “00M”;
X1 printer starts with “00W”;
P1P printer starts with “01S”;
P1S printer starts with “01P”;
¶ Method 1: Get the SN on the printer's screen if the screen can display normally.
For X1 series printer:
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For P1 series printer:
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¶ Method 2: Get the SN from the QR code sticker if the screen can't display normally.
¶ Scenario 1. The printer AP board has not been replaced.
Every printer shipped from the factory has a QR code sticker with SN printed on the right front frame. You can scan the QR code and copy this SN.
¶ Scenario 2. The printer AP board has been replaced.
If the AP board of the printer has been replaced, the SN of the printer will be different from the SN on the QR code sticker on the right front frame;
You need to find this QR code on the AP board to get the SN of the printer. That's why, if you replaced the AP board, you need to contact the after-sales service and provide the SN of the original machine and the SN on the new AP board;
(The after-sales service can activate the new AP board for your printer.)
 For the X1 series printer, the QR code of after service AP board is located on the back side of the board(after you open the AP board cover) |
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If the printer's screen works normally, and even if the AP board is replaced, the serial number can also be read from the screen(Method 1).