When the AMS is retracting the filament, one end of the filament is always inside the tool head and cannot be retracted. Or, the filament has been pulled out of the tool head, but the printer always detects that there is filament at the toolhead, mistakenly thinking that it has not been retracted from the tool head.
Possible root causes:
Please refer to the info inside each detailed troubleshooting wiki.
Check which part is clog by referring this Wiki.
If the issue persists after troubleshooting, please submit a customer support ticket.
The following HMS codes represent the same type of fault on different AMSs.
0700-7000-0002-0003 AMS 1
0701-7000-0002-0003 AMS 2
0702-7000-0002-0003 AMS 3
0703-7000-0002-0003 AMS 4
We hope that the detailed guide we shared with you was helpful and informative.
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