¶ Observation
The printer was unable to read the mapping sheet despite numerous attempts, consequently setting off an alarm.
Possible reasons:
- The wrong color or incompatible materials were selected in the print file/slice file.
- There is an issue with the slicing software.
- The SD card is damaged.
¶ Troubleshooting
¶ Tools, Equipment, and Materials
- None
¶ Actions
Operators may use discretion in determining the actual procedures used, and the order in which these steps are applied.
Click “Retry” or reboot the printer. If ineffective, please try the following troubleshooting steps:
Step 1. Check if the wrong color or incompatible materials were selected in the print file/slice file.
Ensure that the color in AMS matches the UI display of the AMS printer, and confirm the color/material settings are correct when sending the print. Please refer to this Wiki for setting up multicolor printing.
Step 2. Investigate any issues with the slicing software.
Please upgrade to the latest version of Studio. If you are already using the latest version of Studio, try uninstalling and reinstalling it.
Step 3. Check for damage to the SD card.
If you are printing from a file on the SD card, it's possible that an issue with the SD card is causing the machine to read the material color data incorrectly. Try using other file transfer methods, or replace the SD card.
If the issue persists after troubleshooting, please submit a customer support ticket.
¶ Equivalent Codes
The following HMS codes represent the same type of fault. 07[XX]-7000-0002-0008, XX means the number of AMS which triggered this warning.
0700-7000-0002-0008,
0701-7000-0002-0008,
0702-7000-0002-0008,
0703-7000-0002-0008
¶ End Notes
We hope that the detailed guide we shared with you was helpful and informative.
We want to ensure that you can perform it safely and effectively. If you have any concerns or questions regarding the process described in this article, we encourage you to reach out to our friendly customer service team before starting the operation. Our team is always ready to help you and answer any questions you may have.
Click here to open a new ticket in our Support Page.
We will do our best to respond promptly and provide you with the assistance you need.