This error indicates that the heat bed has experienced heating module-related abnormalities during previous usage, such as:
Due to the potential safety risks associated with these abnormalities, the heating function of the printer's heat bed will be temporarily disabled. Restarting the printer will not restore the heat bed heating function.
Please immediately stop using the A1 printer and refer to the "A1 Recall Update" to contact the after-sales team for troubleshooting and resolving these safety risks.
If you have already replaced the latest version of the heatbed but are still encountering this error, please update the firmware of your printer to the latest version.
If your printer's heatbed is already on the latest version, and the firmware of the printer is also up to date, but you continue to experience this error, please submit a support ticket and upload the printer's log files for further troubleshooting by the after-sales team.
How to Upload Log Files for A1 Series Printers.
HMS_0300-0100-0001-000D: An abnormality happened in heating modules of heatbed before. To continue to use your printer, please refer to the wiki to troubleshoot.
“An abnormality happened in heating modules of heatbed before. To continue to use your printer, please refer to the wiki to troubleshoot.”
0300-0100-0001-000D
We hope that the detailed guide we shared with you was helpful and informative.
We want to ensure that you can perform it safely and effectively. If you have any concerns or questions regarding the process described in this article, we encourage you to reach out to our friendly customer service team before starting the operation. Our team is always ready to help you and answer any questions you may have.
Click here to open a new ticket in our Support Page.
We will do our best to respond promptly and provide you with the assistance you need.