For the A1 mini, printer logs are stored in the 'logger,' 'recorder,' and 'corelogger' folders located at the root of the micro SD card. There's no concern about logs filling up the card, as the total file size is capped between 600-700 MB for efficient space management.
The essential log contains information about temperature, motion system, wifi/camera/communication with cloud/printer status, etc.
Logs identify issues like print quality and abnormal stops in printing.
Logs for AP board recovery(may not exist).
Be aware that the A1 series Micro SD card is not hot swappable. Removing the card without selecting the 'Eject' option could lead to corruption or damage.
The printer allows for ejecting the micro SD card via the 'Setting' tab, similar to how it's done on a computer
Go to Settings → SD Card and select 'Eject' to safely remove the card.
You can also remove the SD card without ejecting it from the screen, as long as the printer is turned off.
Log files from the A1 mini can be uploaded via Bambu Handy over the network, similar to the X1 series, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
If for any reason you are unable to upload the logs using Bambu Handy, you can also manually upload the logs on our Web Support Page
1. After ejecting the micro SD card from the printer, connect it to your computer using a micro SD card reader. Create a new folder on your PC in a different location and copy the 'logger', 'recorder', and 'corelogger' folders from the micro SD card to this new folder."
2. Create a support ticket, describe the issue, and upload the printer's log files.
This page primarily details the retrieval of A1 mini log files. For more information on creating a ticket and uploading log files, please refer to the following two articles.