¶ Issue Description
The nozzle temperature control primarily relies on the heater and the NTC sensor. If the heater is short-circuited, the nozzle will fail to heat, preventing the hotend from extruding filament. The TH board detects the heater current to determine if the heater is open-circuited.
Possible Causes:
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Short circuit in the heater connection cable or connector
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Heater malfunction
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TH board failure
1 - Connector 2 - Heater connector 3 - NTC sensor connector 4 - Heater base (includes NTC temperature sensor)
¶ Troubleshooting
Before disassembling the toolhead, ensure the printer is powered off.
When installing the heater connector, ensure it is properly aligned with the port on the TH board.
The heater connector is aligned with the TH board connector：
The heater connector is not aligned with the TH board connector：
¶ Tools, Equipment and Materials
H2.0 Allen key
¶ Fault Isolation Process
¶ Solutions
Users may adjust the order of these solutions as needed.
¶ Step 1. Restart the printer
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If the alarm disappears, troubleshooting is complete.
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If the alarm persists, proceed to Step 2.
¶ Step 2. Replug the faulty hotend connector
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Refer to Wiki How to Disassemble and Assemble H2D Toolhead to remove the cooling fan and air duct.
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Unplug and plug the right hotend connector. If both the left and right hotends report an error, you need to unplug and plug both hotend connectors at the same time.
1 - Right hotend heater connector 2 - Left hotend heater connector
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Restart the printer.
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If the error persists after restarting, proceed to Step 3.
¶ Step 3. If only one hotend reports an error
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Refer to the Wiki Replace H2D Hotend Heating Assembly to remove the left and right hotend heaters.
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Swap the left and right hotend heaters and connect them to the TH board connectors (no need for full installation).
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After restarting, check for errors.
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If the error changes from "The right extruder nozzle temperature is abnormal" to "The left extruder nozzle temperature is abnormal", replace the right hotend heater.
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If the error remains unchanged, refer to the Wiki How to Disassemble and Assemble H2D Toolhead to replace the TH board.
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¶ Step 4. If both hotends report errors
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Refer to the Wiki Replace H2D Hotend Heating Assembly to replace both the left and right hotend heaters.
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After restarting, if the error persists, refer to the Wiki How to Disassemble and Assemble H2D Toolhead to replace the TH board.
¶ Equivalent Codes
The following HMS codes represent the same type of issue.
| HMS Code | Description |
|---|---|
| 0300-0200-0001-0001 | The right extruder nozzle temperature is abnormal; the heater may have a short circuit. |
¶ End Notes
We hope the detailed guide provided has been helpful and informative.
If this guide does not solve your problem, please submit a technical ticket, will answer your questions and provide assistance.
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