¶ Issue Description
During the extruder switching process, the lifting motor drives the lifting mechanism to move the left hotend up and down, while coordinating with the flow blocker’s swing to complete the switch. If the left hotend fails to move up or down properly, the printer will pause and report an error.
Possible causes for this issue include:
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Deformation of the flow blocker, causing interference with the hotend and preventing smooth swinging.
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Jamming of the lifting mechanism.
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Filament clogging in the extruder, preventing the left hotend from moving up or down.
¶ Troubleshooting
¶ Tools, Equipment, and Materials
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H2.0 screwdriver
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H1.5 screwdriver
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Diagonal cutters/scissors
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Needle-nose pliers
¶ Fault Isolation Process
¶ Solutions
Users may adjust the order of these solutions as needed.
¶ Step 1. Visual inspection for deformed flow blocker and collision with hotend
When the flow blocker is deformed, it cannot properly switch to directly below the left or right hotend.
If the flow blocker is deformed, refer to this Wiki Replace flow blocker assembly to replace the H2D nozzle blocking component. If the printer is in a paused printing state, resume printing.
If the flow blocker is normal, proceed to Step 2.
¶ Step 2. Check for lifting mechanism jamming
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Manually swing the flow blocker back and forth.
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If the printer is in a paused printing state, retry printing.
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If the printer is idle, navigate to the Nozzle and Extruder page, and manually switch between the left and right extruders.
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If the issue persists, proceed to Step 3.
¶ Step 3. Check for clogging in the left hotend
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Press the left cutter to cut the filament.
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Disassemble the hotend and inspect it, removing any foreign objects.
If there is severe material overflow on the outside of the hotend or foreign objects at the top of the hotend, it may obstruct the left lifting motion. Clean any foreign objects from the hotend before reinstalling it.
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If the printer is in a paused printing state, click to resume printing. If the issue persists, proceed to Step 4.
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If the printer is idle, manually switch between the left and right extruders. If switching fails, proceed to Step 4.
¶ Step 4. Check for filament clogging in the extruder
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Disassemble the quick change tool interface.
Refer to the Wiki How to Disassemble and Assemble H2D Extruder.
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Use scissors to cut away any deformed filament, disconnect the PTFE tube, and manually pull out the filament from the toolhead.
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Simultaneously, check if the filament is stuck in the dual extruder filament guide entrance or internally. If so, clean it.
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Reinstall the hotend and extruder front cover, then resume printing:
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Refer to the Wiki How to Disassemble and Assemble H2D Extruder to reinstall the hotend and quick change tool interface.
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If the printer is in a paused printing state, click to resume printing. If no alert appears, the issue is resolved.
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If the printer is idle, manually switch between the left and right extruders. If switching occurs without alerts, the issue is resolved.
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If the above solutions do not resolve the issue, submit a ticket and upload the printer’s log files.
¶ Equivalent Codes
The following HMS codes represent the same type of issue.
| HMS Code | Description |
|---|---|
| 07FE-8000-0002-0001 | The lifting action is abnormal during the extruder switch. Please check whether the flow blocker is stuck or there is filament stuck in the toolhead. |
| 07FF-8000-0002-0001 | The lifting action is abnormal during the extruder switch. Please check whether the flow blocker is stuck or there is filament stuck in the toolhead. |
| 18FE-8000-0002-0001 | The lifting action is abnormal during the extruder switch. Please check whether the flow blocker is stuck or there is filament stuck in the toolhead. |
| 18FF-8000-0002-0001 | The lifting action is abnormal during the extruder switch. Please check whether the flow blocker is stuck or there is filament stuck in the toolhead. |
¶ End Notes
We hope the detailed guide provided has been helpful and informative.
If this guide does not solve your problem, please submit a technical ticket, will answer your questions and provide assistance.
If you have any suggestions or feedback on this Wiki, please leave a message in the comment area. Thank you for your support and attention!