For the P1 Series, printer logs are stored in the 'logger,' 'recorder,' and 'corelogger' folders located at the root of the micro SD card. There's no concern about logs filling up the card, as the total file size is capped between 600-700 MB for efficient space management.
The essential log contains information about temperature, motion system, wifi/camera/communication with cloud/printer status, etc.
Logs identify issues like print quality and abnormal stops in printing.
Logs for AP board recovery(may not exist).
The P1 series printer allows for the micro SD card to be ejected similarly to how it's done on a computer.
Please ensure to select 'eject' before removing the micro SD card from the Printer to avoid damage that can occur from frequent hot swapping.
Log files from the P1 series printer can be uploaded via Bambu Handy over the network, similar to the X1 series, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
If for any reason you are unable to upload the logs using Bambu Handy, you can also manually upload the logs on our Web Support Page
We recommend using the “upload printer log files” option to upload logs. In this way, after opening the relevant log folder, select all log files and click 'open'.
The website will automatically package the log files for you.
Start by clicking on “Upload printer log files"
Next, select all the files as shown below for the recorder folder
Do the same for the logger folder
After selecting the log files, they are updated like this:
This page primarily details the retrieval of P1 series log files. For more information on creating a ticket and uploading log files, please refer to the following two articles.